USER INFORMATION & PRIVACY
This website is managed by ITG International Investment, Trade, Service and Tourism Joint Stock Company. When each customer accesses this website, the website will automatically save the IP address along with the domain name. We also use tracking tools such as “cookies”. A cookie account stores data that the website server sends to your browser when you visit the website. Using this function helps us support and understand the needs and preferences of customers when they visit our website. We also combine information about your IP address and domain name with other information you provide. This information is provided through emails you send us, or information you fill out when registering, providing feedback, requesting support, answering surveys, or participating in a contest/promotion.
Privacy Policy
At Golfbooking.vn, we are committed to absolutely protecting the personal information and privacy of our customers. Golfer trust is our top priority, and this policy explains how we collect, use, and protect your information.
1. Information We Collect
We only collect information that is necessary and relevant to providing the most effective golf course booking service:
Basic Personal Information: Including Name, Phone Number, Email and Date of Birth (for verification and sending birthday offers).
Transaction Information: Details of your court bookings (Tee Time, Court Name, Price, etc.) and payment history.
Technical Information: IP address, browser type, access time, and cookie data to improve your website and application experience.
2. Purpose of Information Use
Your information is used solely for the following purposes:
Confirmation and Completion of Service: Used to process court booking requests, send booking confirmations, and provide invoices.
Customer Support: Contact us to resolve issues, cancel/change appointments, and answer support requests.
Service Improvement: Analyze transaction data to personalize offers, recommend suitable golf courses, and improve application quality.
Marketing (with consent): Send information about G-POINT programs, promotions, and tournaments (if you agree to receive emails or messages).
3. Information Security & Privacy Commitment
We implement strict security measures to protect your information from unauthorized access, alteration, or disclosure:
Data Encryption: All payment transactions and personal information are protected using advanced SSL/TLS encryption technology.
Restricted Access: Only authorized and responsible personnel are permitted to access user data.
Do Not Share: Golfbooking.vn is committed to not selling, renting, or exchanging customer personal information with any third party for commercial marketing purposes.
Necessary Sharing: Information will only be shared with partner Golf Courses (e.g., golfer's name to confirm booking) and payment service providers when necessary to complete the transaction you request.
4. User Rights
You have full control over your personal information:
Access and Edit: You can access and edit your registered personal information at any time through your account.
Request Deletion/Stoppage: You have the right to request us to delete or restrict the use of your personal information (except for legally required information).
Unsubscribe from Marketing: You can easily unsubscribe from marketing emails at any time via the ""Unsubscribe"" link in the email.
5. Contact Us
If you have any questions or concerns regarding the Privacy Policy, please contact us:
Data Security Department
Email: ducta@intergolf.vn
Support Hotline: 0915.114.666
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